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"This was our second stay at Maria Novella and we love it there but while we were there there was a soccer game in town, Florence against a team from London. We had a suite overlooking the piazza and for two nights until about midnight the fans from the London team were at the bar two floors down yelling and doing their soccer chants, for hours!! I have never experienced anything like that, there were many police in the area but they didn’t shut them down. Of course we complained along with others but the hotel really couldn’t do anything. I’m not trashing the hotel but you better hope there isn’t a match scheduled while you’re there. The manager actually gave us a bottle of wine and some biscotti, very nice thing to do. Again, the hotel is wonderful."

"The service here is topnotch, the entire staff was knowledgable and so nice. very close to all of the sites and the train station. the room was updated and modern, the only hesitation is the bathroom, you could literally sit on the toilet and brush your teeth over the sink, I don't know why they didn't push the wall of the bathroom a foot or so into the room. the room was plenty spacious. nice neighborhood with plenty of great restaurants within a few minutes walk. the gardens are beautiful, with they had seating outside to enjoy nature."

"It was great but do not recommend the Angel restaurant!"

"The staff was very helpful during problems with air travel,especially Gabriel...The hotel restaurant was wonderful..The area is very busy being so close to the train station(but convenient in that regard) but also within 2 blocks of great restaurants,the outdoor market and Santa Maria Novella(dont miss that!!)"

"Rooms are very small."

"Location is very near the popular tourist spots and they provide free baggage storage after checkout for later pickup"

"Excellent location. Fantastic roof top terrace. Decent breakfast."

"Amazing place to stay in the city of Florence. Clean and comfortable room, pleasant and helpful staff. Great young and modern atmosphere in the hotel."

"The two best things about this hotel were its location and the staff. It’s located a 30 second walk from Santa Maria del fiore in one direction and Piazza Republica in the other. The staff were super helpful and accommodated well for our family. The only aspect we didn’t like was the breakfast which was very basic but there are lots of eating places within a minutes walk. Overall, I would stay here again for its location and staff"