2/10 (非常に不満)
Daniella
家族旅行
2025 年 12 月 4 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location for the tram and free parking is a bonus. Rooms are small and basic but clean. Breakfast is very basic. Housekeeping was hit and miss — the room was cleaned on day 2 but the bed wasn’t made on day 3. We were only given one towel and one pillow each, but the helpful receptionist provided more when we asked.
The real issue was the other male receptionist. He was consistently rude and unhelpful. When we arrived early, he refused to check if the room was ready and had a young woman draped over his chair, which looked very unprofessional. When I asked about English subtitles on the TV, he said, “You’re in France so they are French.”
At checkout, he acted like he didn’t understand me asking for his name until I said “je m’appelle,” and then pretended not to know what Google was — while standing in front of the “Rate us on Google” sign.
Hotel is fine for a budget stay, but his attitude really let it down.
Daniella
2025 年 12 月に 3 泊滞在