Find hotels near Sawyer Camp Trail, San Mateo from ￥13,917

"I was calling from 6.30 am and was told to call back at 9am. I was not spending the night so I was requesting an early check in. I was pushed from agent to another. I was also told early check in’s are not guaranteed which I completely understand but I had no help from anyone. An agent called niaomi just forwarded my call and then I talked to Rodrigo who was helpful but I was put on hold for 25 mint. Then called back at 10.30 and canceled my reservation which I was put through the front desk immediately. I had a very important zoom to make and had to do it in a parking lot. I ended up booking a day room in aloft hotel who were extremely accommodating. I’m absolutely demand a refund for the room. I have never experienced such incompetence from embassy suites "

"Airplane noise was the only downside to this hotel"

"Internet was good, room was clean, the coffee machine that is free 24 hours a day is actually pretty good- makes lattes, mochas, a few other options, so that was nice."

"Everything was good. "

"Friendly staff, clean room, very good breakfast "

"Cracked sink and chair with broken handle and smalll low toilet. "

"Loved it."

"Super friendly and helpful staff! "

"I had such high hopes for this hotel it had great reviews and from the pictures it looked cute. There was no employees on the premises when we were there. We spoke to a "front desk" employee through a kiosk that was like a zoom call and there was a terrible lag to it so communication was extremely hard. Our room was missing washrags, shampoo/ conditioner and body wash. The toilet stopped working thankfully my husband was able to fix it. And the room wasn't that clean. unfortunately Very disappointed ☹️"