Bradenton Property
ID – 752894
Overall Impression of Property
The property is excellent, very central in location, clean, comfortable, complete with a full array of the basic necessities for an extended stay.
Review:
One major disappointment was the decision not to reimburse our contract amount for an initial guest that was to be part of our party, who had a medical emergency forcing his cancellation. His costs should have been refunded or at least a provision for arbitration made available.
We should have been made aware that the swimming pool had serious mechanical problems for the past 3 months – it’s failure to operate, made it unusable for the last 3 days of our visit. A refund should be processed on a pro-rata basis.
The supply of basic necessities should be included, - cleaning supplies, toilet paper, laundry supplies, initial tea – coffee and condiments should be included.
The mattresses within the home are not “King Size” – as indicated, but that of “Queen and Double” size.
Unless you are conversant in the German language, the use of the television must rely on the supply of your own laptop computer complete with a “Thunderbolt” connection. The present set up is not acceptable.
The void of a supply of “HOT WATER” within the home is not acceptable.
As the BarB-Q must be cleaned, prior to leaving – a adequate supply of cleaning accessories would make this task much easier and less costly to the renter.
The cost of electricity should either be included or made clear in the original documentation that the renter is responsible for its usage commencing on the day of arrival.