Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Paradise Cottage Too is in a state of disrepair. The entire property needs a deep clean, tons of upkeep, and several repairs. We arrived to a dirty house, with an unbelievable amount of trash all around the grounds, a grill covered in old food chunks with no grill brush, shower heads protruding from the walls, broken AND dirty dishes in the cabinets, broken handles on cabinets, kitchen cabinets in need of refinishing, a hole in a wall, broken dressers, a moldy smell, mold growing up the walls in 2 rooms, an air return vent COVERED in layers of dust, a deck with missing rails and broken boards which our kids nearly fell through, holes in the exterior walls, exposed wiring and rust all along the house, a dirty pool with debris everywhere, disgusting filmy and dingy couch and chair covers, broken decorative accessories haphazardly placed, exterior doors in need of replacement, the floor of the exterior shower rotted and collapsing, and broken bathtub drains among several other items. While management was quick to respond, no one remedied the situation for us financially. The repairman took the cabinet pulls off, drilled a few boards and beams back in, sanded down exposed nails at shin level, replaced a vent, tightened up a door handle, and glued a dresser knob back on. We were told the owners couldn’t make up their minds whether or not to tear the home down or fix it. No one offered to make any of this right for us considering the home was not even close to what was advertised especially considering the amount we paid for the rental. The location and view are great, but the home itself is in bad shape. Benchmark never took responsibility for anything, only defaulting to “we called the owners, but haven’t heard back”. Unacceptable. We will not be renting from benchmark again and plan to review on all platforms as to warn other travelers before they too are ripped off. Do yourself a favor and look for other accommodations through another compa
