2/10 (非常に不満)
David S.
2025 年 7 月 21 日
This was my family's second time to Santa Rosa Beech. Unfortunately, this was not as pleasant as the first time. The house was in terrible condition from cleanliness to worn/broken furniture, unusable kitchen ware and the general upkeep of the house amenities. It started with my daughters were going to their bedrooms, one notice soiled used tissue still on the bed from the last visitors! I notified the management company and all they wanted to know was the house location. I never heard back from them again to apologies or to offer to send a cleaning team out. We spent our first evening cleaning the place.After the first day at the house, a few of us experienced coughing and had running noses to a point I had to get antihistamines at the local drug store. After looking up at the ceilings I discovered Black mold around every vent and dark spots coming from the light fixtures. I am genuinely concerned this place may need to have the whole ventilation system deep cleaned and mold remediation for the safety of future occupants.My family enjoys the location but unfortunately going back to this house dampen our vacation. I did not expect a 5 stars resort; I just wanted a clean and safe place to rest after a fun day at the beach with my family.




David S.
2025 年 7 月に 7 泊滞在