Boo was a very attentive host and reached out to me the day before our arrival with the details on where to park and codes to get through the gate and door. She also helped us get the gate open to the fenced acre for the dog. The area is very overgrown and my husband walked our dog out on her leash. When they came back to us near the gate, our dog had three large stickers in her paw. They were so big, that Boo offered to get us some pliers. I was able to pull them out, but the stickers were no joke and my fingertips were bleeding when I was done. My husband’s white ankle socks were black on top, covered in burs from walking out 50 feet. When we got back inside, we each had huge stickers in the soles of our shoes and needed the pliers after all. We didn’t use the acre area after that. The house rules stated the AC and fans needed to be turned off when we left, but Boo was very accommodating when I asked if we could leave them on when we left our dog there to attend a wedding. She even offered to check in on our dog for us. The bed was very comfortable and nothing was off limits to the dog, who really loved sunning herself on the landing outside, but she refused to go potty in the courtyard. She’s used to grass, so we went on walks and found parks to take her to. Our dog is older, 11 1/2, and is used to more throw rugs and carpeted stairs, so that was a bit of a challenge for her, but she managed okay. Everything we needed was there and we really enjoyed our stay.