「When we arrived there was no record of our confirmation. The staff were unaware of our arrival. She had to call the owner to confirm. The owner neglected to inform them of our arrival. Such a disorganized way of doing business.
Water supply was being turned off during the night. We have to wait for the staff to arrive in the AM to turn it on. Toilet was a big problem when you want to use that night ‘coz it won’t flush because there is no water supply.
We had to leave the property a day...
「I booked at this property for my family who just got in married in Cotabato, then travelled to see a family in Bukidnon before flying back to New Zealand. However, they were not able to use the accommodation because the cellphone number given is unreachable. Because of time difference, I only got the messages of my family the following day telling me that they were unable to contact the owner. I sent a message if I can get a refund and give the money to the newly wed as my gift, but I haven’t...
「They couldnt find the booking, then they give me a 1 single bed room (for 3 adults 1 infant, then they "upgrated" to 1 queen and 1 double bunk, in 1 little room, no water or kettel to make coffee. Not a place i will use again.」
「It’s my first time to stay this hotel.
At first, it was so impressing upon checking in because we arrived at the hotel around 1:30pm and the receptionist entertained us well quickly. But so annoying because after she gave me the room key, she said that “we cannot enter yet the room because the check-in time is 2pm. CRAZY!
So we went out and stay inside the car until 2pm.
No mirror at the room. The mirror is found inside the toilet only.
The TV was not working.
The worst thing was their...
「Poor communication from property manager. Property was not represented accurately, subsequently was not suitable. Based on our experience would not recommend. 」
