サンタ・カタリーナ ホテル

「when cheking in, one elevetor of 2 broken, took 3 days to fix it, so I had to wait for long in moring rush hour. I assume 20years ago, it was good, also service is like 20 years ago. compareing recent modern hotels, this is not my type. 」

「Hotesl.comで予約し、チェックインの際、英語で印刷したバウチャーを示したが、受付に手間取り、様子をポルトガル語で聞くと上手く予約できていなかった様子。散々待たされて、貴重な時間を失ったのが残念。にこやかで愛想はよいが、詫びる言葉もなく、訪問予定のお店にも行けず、そんをした感は否めない。インターネットも客の名前をいれた客室ごとの設定に手間取り、これも時間を失う。ホテルは世界どこへ行ってもこのチェーンはきれいで快適な品質があるので満足。スタッフの継続教育が必要でしょう。」

「Cozinha tem que melhorar na qualidade de pratos oferecidos.」

「Café da manhã muito bom」

「Equipe de funcionários hostil.」

「Não tem o chuveiro é eletrico」

「Havia uma reforma o que causa transtorno. De maneira geral, boa hospedagem.」

「Quarto limpo, tudo maravilhoso」

「Limpa, espaçosa e cheirosa」

「O café da manhã é SENSACIONAL! Tudo fresquinho, gostoso e feito com muito carinho」

「The room is spacious, and the facility was clean. The only unfortunate point was that the towels were not replaced unless I clearly requested so at the reception, where I directly received. I had placed the used towels on the floor, which is obvious as a sign that I want the towels to be replaced, but the room cleaning placed it on the hook again. Shouldn't be like that.」

「Quarto limpo, ar condicionado funcionando bem, funcionários prestativos e educados. O café da manhã foi maravilhoso, farto de opções.」

「Butiful」