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"Staff were friendly, and the location is excellent."

"Excellent location. Good sized room with good shower and comfortable bed. Polite staff. A great place to stay. "

"Great stay!"

"Its a "romance hotel," which I didn't realize until I got there, so I was naturally confused when I entered the front door as there is no reception desk just 4 buttons you can press to select your room type and a phone. I stood around confused for long enough that a nice employee saw me confused on a security camera and came to help. When I entered my room there is a credit card machine, and other amenities for your stay, including the "romantic" items available for use. It was an unusually...

"Location is convenient - out the jr station, up the escalator and it’s the lift lobby of the hotel. It’s also right beside the dentetsu line which gets to tateyama. Room and toilet is spacious, had a comfy stay! Breakfast selection was hearty too!"

"We loved our stay at the Hakuba Tokyu Hotel! We only had 2 nights in the area but wish we could have stayed longer. The hotel provides a free shuttle to the Happo One Gondola (and other ski resorts if necessary) and to the train station - very helpful! It is in an excellent location - close to the Happo One Gondola and plenty of places to eat. We ate in the hotel itself and the food and service were excellent. The onsen was incredibly clean and relaxing. We would definitely recommend this hotel...

"おトイレにウォシュレット無いことで全てが ゼロに帰してしまいます。二度と泊まらないでしょう。 スタッフ対応は良かったです。"

"Shuttle bus is provided for people would like to ski. onsen also great in there ."

"Got to the place pretty late and was expecting to just ramen in myself but I was welcomed by Mike at the parking lot to pick my luggage to my room! Thankful to have Leo and Mike to cook BBQ for me! Dinner was just next level❤️ great stay that feels like HOME! Thanks to Mike recommendation, my intinery is set for the next 2 days ! "

"Great location for skiing."

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"The hotel looks brand new and beautiful. A delicious seafood on the first floor where it’s hotel breakfast restaurant, too. "