サンドストーン トレイル周辺のホテル

「Perfect experience. Staff were exceptional 」

「Gorgeous room, really comfortable, warm and clean, Delicious breakfast and wonderful, friendly atmosphere, the staff are amazing and so helpful, we loved it and will definitely stay again,」

「Clean comfortable room and friendly staff」

「What a great place to stay. Staff were incredible, cheery, polite and very helpful. Room was spacious, had everything we needed including free cookies! Location was perfect, short stroll to train station and short stroll to the main street. Would highly recommend. 」

「This was an amazing find. The rooms were very spacious beautiful decorated and very warm. Staff were all really helpful and friendly. We ate in the restaurant on the evening and the meal was delicious. Loved the decor of the bar/restaurant and the open fires and candles created a very homely feel. Reasonably priced too. 」

「駐車場も広くレストランも広く清潔。バスル－ムも広い」

「Highly recommend, unique rooms and brilliant staff, in the heart of Chester! Got upgraded to the Secret Garden and it was great! Stayed before in the Safari room which has its own jacuzzi bathtub which was brilliant! This time opted for another room as it safari was booked, but the upgrade was great! Staff very friendly and brilliant! Cannot complain in the slightest! Can’t wait to go again! 」

「アパートとホテルの両方の利点を兼ね備えており、快適に過ごすことが出来た。例えばキッチン設備の使い易さ、無料の朝食（コーヒー類とクロワッサン）、受付の対応の良さ、週一の部屋の掃除など。 唯一の問題は、1日、コーヒーマシーンが故障したことくらい。」

「Everything was of a high standard. Best B & B I have ever used. Would certainly stay there again. Highly recommended. 」

「Hotel great and in great location. Check in was quick and Beth was lovely .」

「Staff were great」

「Limpieza」

「Had a fantastic stay. Staff were incredibly attentive and helpful. Facilities were wonderful. Only issue was that my room was very cold by the time I returned in the evening. I noticed an electric radiator but didn't think I would need to turn it on - a little heads up at reception to turn it on low for a few hours would have been great.」

「・このホテル内の部屋との前提でエクスペディアで部屋の予約をしたが、実際に予約されていたのはこのホテルが運営する、ホテルからチェスター市街地と反対方向に徒歩5分程度の場所に所在する別の宿泊施設であった。エクスペディアのサイトにや予約コンファメーションではそのような情報は確認できず。 ・当初チェックイン時、上記のことを知らないまま、フロントに予約の名前を伝えた上で、駐車場について案内を求めたところ、割引料金が適用される提携の駐車場の案内を受けたのでそちらに車を駐車して、再度ホテルのフロントに戻ったところ、別の担当者と話をしていた、最初に応対したフロント担当者が、私の姿を見るとそそくさと席を外し、別の担当者が応対。その担当者いわく、上記の通り予約されている部屋はこのホテルでなく別の場所であること、そちらの付近に駐車場がありそちらに駐車すべきであること、既に駐車してしまった駐車場の料金については自己責任でありホテル側は責任を負う意思がないと。 ・当初応対した担当者の責任感の欠如、次に対応した担当者の高圧的・侮蔑的な態度について、大いに不満。」