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「日本の温泉をイメージしてたので、スパにはややがっかりしましたが、でも、施設、駐車場、スタッフ、朝食、など、やはり、一流だな、と感じました。街歩きするにも最高の立地。周囲に、もう少し手頃なスパホテルがあるので迷いましたが、スパ目的だったので、老舗のブランドを考慮し、ここを選択しました。サンダンスキの街自体が素晴らしく、ここのホテルと合わせて、とても満足のいく滞在ができました。」

「As on our previous visit the hotel is excellent and facilities and staff couldn't be better.」

「The property itself is great. The villas are comfortable and the pools are fun. Breakfast was yummy and plentiful, the staff was helpful. However the dinner buffet was not good. There are many options for main courses however most of the meats were dry and barely edible.」

「Our room was spacious with a nice balcony and lovely Mountain View’s. We used the jacuzzi but the jets didn’t work. The sauna and steam room were great. The breakfast on Sunday was quite a spread. The hostess was quite brusque. We enjoyed our stay. We had a car. The walk to town would be too long for some people.」

「It was nice , but needs some upgrades in the rooms, the curtains and the furniture is OLD, and the bed was not the most comfortable. We still had good time.」

「浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。」

「Cok temizdir 」

「nice and friendly」

「EVET 」

「Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.」

「The hotel is situated in the mountains. We travelled here by the vintage narrow mountain train and arrived at a derelict train station. I contacted the hotel who kindly organised a taxi collection for us. The hotel is clean and the room was really nice and the bed is comfortable. I like the fact the hotel provide a bowl of fresh fruit in the room. The hot spring pools were lovely and great they stay open until 8pm. The restaurant food was really nice and also reasonably priced. The breakfast...