The breakfast was cold and not appealing. I loved the coffee and fruit. The bread and jam was also very good.
We lunch menu was a little better. However, we bumped into an excellent Italian restaurant just steps from the casino.
Delia
2026 年 2 月に 2 泊滞在
10/10 (非常に良い)
jarell
2026 年 3 月 3 日
Great stay. The onsite restaurant was delicious.
jarell
2026 年 2 月に 5 泊滞在
6/10 (普通)
udson
小さなお子様連れの家族旅行
2026 年 2 月 26 日
気になった点 : 設備とサービス
The rooms are very basic to say the least. For what we paid, been to many hotels in the San Jose gam area and this hotel was the most expensive so far, when we arrived the reception said they just finished preparing the room for us, there was 1 towel we were 4, the pillows were terrible. there was no soap in the shower. Not going there ever.
udson
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
Ken、Rockwood
2026 年 2 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Late check-in, staff helpful, room great. Breakfast nt huge but lots of local and north American choices. Place out on an open terrace to eat with tropical plants and bird noises.
Ken
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
Adán
カップルで旅行
2026 年 2 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Muy amables
Adán
2026 年 2 月に 1 泊滞在
6/10 (普通)
Ann
カップルで旅行
2026 年 2 月 18 日
良かった点 : 清潔度、施設のコンディションと設備
The hotel is in a good location for downtown accessibility. It is a 45 min walk or a 13 min Uber ride. The rooms are basic and clean. We had to be moved twice due to lack of hot water the in first room and the shower flooding the room the second room. The third room was good. The hotel staff that we connected with on these issues were very sympathetic and accommodating to get things right for us. The breakfast was good with 4 hot table options, an omelette and waffle table, fresh fruit and juices, cereal and yogurt and of course great coffee. The lounge bar was comfortable and a nice place to meet fellow travellers. The pool area is shared with the adjacent hotel property but the gym is in Palma Real property. The best part of Palma are the 2 concierges that we met and helped us navigate the highlights of San Jose and the surrounding area tours. They rate 6 stars.
Ann
2026 年 2 月に 7 泊滞在
8/10 (良い)
Laura
2026 年 2 月 6 日
良かった点 : 清潔度、施設のコンディションと設備
Clean rooms, great service, accommodating.
Very noisy - on 3rd floor you can still hear people talking on the street. The motorcycles and truck drivers engine sounds are loud enough to keep you awake so bring ear plugs.
Laura
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
Anne、Indiana
家族旅行
2026 年 2 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!
Anne
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
ALESIA、GUATEMALA
2026 年 1 月 23 日
ALESIA
2026 年 1 月に 3 泊滞在
10/10 (非常に良い)
Aylin
2026 年 1 月 21 日
Aylin
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Jack
小さなお子様連れの家族旅行
2026 年 1 月 20 日
良かった点 : 清潔 度、スタッフとサービス、設備とサービス
Was good
Jack
2025 年 12 月に 1 泊滞在
10/10 (非常に良い)
Deborah
2026 年 1 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super helpful and friendly staff.
Deborah
2026 年 1 月に 3 泊滞在
10/10 (非常に良い)
Joseph
カップルで旅行
2026 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in the master suite and it was very spacious, great view especially at night.