Travelers find relaxation at this urban oasis where spa treatments soothe tired muscles and the sunny terrace offers a perfect spot to unwind after exploring
Altura Hotel offers a welcoming retreat steps from the city center. Guests enjoy a full breakfast, relax in the peaceful garden, and families love the playground. Everyone appreciates in-room WiFi and rejuvenating spa services.
Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Is Altura Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Altura Hotel?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Altura Hotel on May 26, 2026 start from ¥17,908, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Altura Hotel?
Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.
What time is check-out at Altura Hotel?
Check-out is at 11 AM.
Where is Altura Hotel located?
Situated in San Juan, this hotel is 1 mi (1.7 km) from Poás Volcano National Park and within 6 mi (10 km) of Colinas del Poas and Corso Lechería. Hacienda Alsacia and Tropical Bungee are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The view was amazing and the food was also very good the room was clean and comfortable
Kevin
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Jennifer
Mar 22, 2026
Liked: Cleanliness, staff & service, amenities
Located in the mountains very close to La Poas. Very fun quirky setting. Nice and quiet overlooking the city. Great typical Costa Rican breakfast included.
Loved our family tent! Was so cozy and cute. The gentleman that check us in was so sweet and helpful. Highly recommend for a beautiful, unique place to stay!
The staff were very friendly and welcoming. The breakfast in the morning was fabulous. My partner and I really loved the tub. The shower was very nice, good water pressure and never ran out of hot water filling the giant tub and taking hot showers. It was a very unique property which was beautiful to walk around and interact with the dogs and other animals on the property.
We stayed in a shipping container! It wasn't a real room. It was cold. They provided us with 2 noisy space heaters that didn't heat enough. Sheets and blankets felt itchy. We couldn't sleep much. Staff was nice. Location and view were amazing. Breakfast was excellent. I don't recommend to stay there if you are hoping for a nice comfortable stay.
Romiro was great helping us out with a walkthrough of the property. Amazing location, great views from the room and from the lush green lawns next to the reception. Jacuzzi was great add on with great views.
This was a great hotel, incredible views and comfortable room. Staff were friendly, will definitely want to visit and stay here again. Loved the breakfast in the morning.
Altura Hotel is an absolute gem nestled in the heart of Costa Rica’s stunning landscape! The breathtaking views, cozy accommodations, and impeccable hospitality create a perfect haven for relaxation and adventure. Every detail is thoughtfully designed, from the delicious breakfast to the charming decor, making the experience truly unforgettable. Highly recommend staying here for a memorable and serene getaway!
Interesting and attractive multi- storey architecture. Gorgeous gardens and view over the valley. Conveniently situated if you want to visit Poss Volcano or La Paz.
Place is beautiful with nice areas to hang around, lovely rooms, nice breakfast, great service. Needs some maintenance and hot water to shower is very limited
Melissa
Stayed 1 night in Jan 2025
Verified
10/10 Excellent
Lisa
Jul 7, 2024
Liked: Cleanliness, staff & service
The place is magical, everything bloomed and was clean, the staff is pleasant. There are animals and the breakfast is fresh and good. I will recommend that place