4/10 (不満)
Barbara P.
2020 年 3 月 13 日
Problems in the Loft
This is a loft property facing direct sun. Unfortunately the AC system was barely working the first night and not at all the second night. It was over 100 degrees in the sleeping area and the property manager kept having us try different things over the phone for almost 4 hours rather than get someone over right away to fix the situation. Their solution was to bring over a 12 inch desk fan that just blew the air in the room without any cooling. To top things off, they then charged us to cover the repair of a window that was off its track. It was off the track when we arrived and apparently was done by a previous guest who also had a temperature problem. We use VRBO frequently and this was the worst experience ever.
Barbara P.
2020 年 2 月に 2 泊滞在