"On September 21st, we toured the city. The hotel concierge kindly assisted us, and we enjoyed sightseeing in a car driven by a hotel employee. Along the way, one of my companions switched to an Uber to go to a different destination. At that time, the hotel employee driver greeted the Uber driver and took a photo of the car's license plate. We are very grateful for this kind service."
"I had some frozen article and asked the hotel staff to keep them in a freezer. They accomodated my request in a perfect manner without any hesitation. I cannot emphasize enough how helpful they were."