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"Our standard double room was pretty small and the ensuite was small and definitely 'a bit tired'. Room cleaning (specifically the toilet pan) wasn't very good. The bar was fine and the bar food was good. Breakfast was unlimited, but wasn't the best we've had. The grilled tomatoes were under-cooked and the toast was completely unwarmed on one side (on each of our 3 days). The staff were friendly and efficient. The hotel location, next to the elevated main road, isn't idyllic, but there are a couple of good pubs a short distance along the canal (out of town). However, the location is a great spot from which to explorer Chester on foot. The car park costs £12 per day but was vital."

"We have been coming here every year for the last 10 years. Decor hasn’t changed and really is in need of a refurb now. Breakfast was also really disappointing this year, no decent hot drinks unless you paid for them in addition to a hot breakfast. Also VERY surprised having to pay for breakfast before leaving the restaurant (rather than at check out) This used to be the gold standard hotel to stay at for the races but not now I’m afraid."

"Great Staff. Clen rooms and great pruce"

"Lovely stay great staff and location perfect for exploring. Chester"

"Overall the hotel is "

"Clean room, love the little music references everywhere. Lovely stay "

"The room was extremely shabby e.g. threadbare carpet, light bulbs not working. "

"Lovely cooked breakfast, great location, friendly staff, only complaint our mattress definitely needed replacing, "

"Everything is a perfect thank you"