We had an absolutely fabulous stay at the Vatican Sun property! Despite having a fractured foot, Silvana provided great communication and even let us check-in early on the day of our arrival. I can't tell you how much this helped us as there were 5 of us with a lot of luggage, and the weather was very hot that day.
This rental property is very spacious, and since there were 5 of us traveling (3 adults, 2 teenagers), the extra space and 2 bathrooms came in very handy! Also, the location of this property is so convenient to everything, and you can get to most places with a short 5-10min walk (taxi stand, a huge indoor market, so many restaurants, convenience stores and GELATO!).
There are many conveniences at the apartment including a refrigerator, stove, microwave and washer/dryer machine. And when I couldn't figure out why the dryer was stopping the cycle prematurely, Silvana responded within only a few minutes and sent one of the neighbors over to help me out. I didn't realize that you have to empty the water tank after every cycle since this isn't something that we typically have in the US (we usually have vents or drains).
And finally, on the last day of our stay, our nephew somehow accidentally threw away the set of 4 keys in the trash bin by the street.
We felt absolutely horrible about this as we knew it would be a big burden on Silvana to replace the keys. She was so kind and understanding about it, and of course we will be paying for the replacements costs.