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"This was an amazing stay! Clean, nice staff, and restaurant was a 10. We had a car but the free bus rides into town was very nice accommodation. Our room was spacious with a balcony and a beautiful view of the mountains. I will definitely return."

"Wood burning fireplace in room. High quality recent remodel. Espresso machine in room. Lobby is beautiful. Gym and hot tub."

"This was my second time staying, once in summer and now once in early autumn. Both experiences were great, it's truly a lovely spot "

"Friendly staff and clean room."

"We always book at Hotel Canoe & it was fully booked, and the only available was The Otter, but it never failed to meet our expectations—just like Hotel Canoe. We had an amazing stay here! "

"Good location many guests like being close to downtown."

"Stayed here with my family. The room was lovely land the staff was just excellent. Super family friendly and clean. Breakfast was included and just excellent. Highly recommend this hotel."

"We went for a weekend with our two granddaughters. The staff is super friendly, helpful, and professional. Location-wise, it is perfect for visiting the surroundings, including Lake Louise. There are many options, including public transportation (just across the hotel). Many local hikes that start from the hotel, too (we hiked up to Lake Louise and came back with the bus). On day 2, we did the Pipestone Trail (a wilder, less busy path, with lakes). The restaurants: Good food. Great breakfast (buffet or à la carte). Again, great service. The kids (and we) loved the s'mores around the fire at night, accompanied by calm and live music. Our only recommendation: it could have a better choice of tea bags in the rooms...:-)"

"Well-maintained property "