ロバートソンのアパート

「We had a wonderful family Christmas stay at Sauna Haus. The home was very clean, comfortable, and exactly as described, with plenty of space in the living area.The location was great, just a short drive into Bowral township, with lots of nature around and a dedicated run area for our pooch, which we really appreciated. Check‑in was smooth and well‑explained, so we felt settled in straight away.Natascha was responsive and helpful throughout our stay, which made everything easy. We would happily...

「The check in was one of the most frustrating experiences I have ever had. It seemed like the property manager was from an overseas call centre. Cleanliness wise, the pop corn, salt and lollies in between the lounge was very poor. Check in time is really late and when you ask for an early check in, it’s in ed, despite being advised that they will get you in early were possible.」

「Great location, awesome views, everything needed for a relaxing holiday.」

「Except for the confusion over check-in time we were pretty happy with our stay at Bombo Blue. The house is cosy and has everything we needed for our short visit.One issue that we would like to raise is the insect door of the balcony needs to be fixed asap. The mesh is torn and has holes in it. Also the door derailed we tried to slide it open. As such we found a few mosquitoes inside at night time. Thank you for taking this feedback into consideration.」

「The apartment was lovely. Very clean, welcoming and had everything you could need 」

「Our experience with the property manager and the unit itself was nothing short of brilliant and comfortable . The surrounding areas felt untidy and although new they did not look clean and inviting . We found Shell Harbour itself much better with restaurants and beaches etc 」

「Management are disorganised and unaware of their own check in conditions and room configuration. It took no less than 7 phone calls and just as many emails to confirm check in time. The apartment was fine. Two small towels for two people, no face cloths. Beds could do with being replaced. Carpet wasn’t super clean. Balcony was dirty and chairs covered in cobwebs. Bar fridge and microwave were handy. Good location. Next time I will just book a hotel room to avoid the hassle though which also...

「Shops close great spot 」

「Wonderful location but the bathroom is falling apart!I’m Andrew from Happy Bathrooms & the 5 nights I spent with my family at this amazing location was hugely let down by the below issues:- Hot water has no tempering valve (mandatory since 2013). This means is scalding hot & can literally burn.- Shower head doesn’t stay up. You literally can’t have a shower without holding it in your hand.- Toilet roll holder is loose to the point where the TP kept falling off every time we used it.- Shower...

「Excellent communication with host. Clean, fresh, bright and comfy A few more additions for my overall satisfaction; face cloths, bar soap, dish towels, dish drain neededExcellent walking distance to Bowral.Generally loved the place.」

「The location was fabulous but much else was very poor. The off-site managers (Holiday Rentals) needed 3 phone calls before they provided the unlock code for the key box, so we were left standing at the property. The coffee machine did not work. The left-hand bed lamp did not work and neither did the ceiling light above that part of the room. The basin sink plug did not work so shaving or washing up needed to be done under running water with no sink filling. But worst was the shower screen that...