Find hotels near Regency Square Mall, Richmond from ￥11,500

"my room did not have a smart TV so I had to watch my apps on my phone. cable was terrible. I had to ask front desk for a remote control to even find that out. Room was clean and fairly quiet"

"The front desk staff were not friendly or helpful. The elevator was broken and the pillows were wore out. The price we paid for one night was not worth the amenities available. "

"Pretty decent hotel! The dinnertime kickback was way more than I expected! Con: no extra toilet paper or lotion. Random strands of hair in the shower. "

"We checked in. Withing 10 minutes we checked backed out and demanded a full refund. The place was run down, filthy and very poor accommodation "

"Solid"

"overpriced. bad experience at check-in where they lost my reservation and I had to wait. toilet ran loudly all night.Tried to checkout and waited for someone to come to the front desk but no one was working. "

"Our AC was broken in the first room so we switched and thought it was working in the second room, but it wasn’t. Staff were nice enough and it wasn’t their fault but very frustrating experience. Someone also pooped in the pool and it was closed for a while and no one took the sign off for when it was reopen and I couldn’t get a clear answer if we could use it or not. Elevators were extremely slow. We really did appreciate the little happy hour though. Oh also our sink was clogged, which was a minor annoyance but still. "

"Breakfast is good. Parking is safe."

"Good clean room, breakfast was great. Staff was super accommodating "