「One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.」
「The location is outstanding. Walkable to numerous dining and entertainment options. The staff was very friendly and very helpful! The rooms are unique and aesthetically pleasing. The hotel had just updated the phone system so there was a small issue but the staff assured us they were working to resolve it. We will return for a future stay. 」
「We like the location of this property – it is close to the pedestrian zone downtown area, and close to interstates and major roads. The beds are comfortable, and the room has more storage than many other hotels. 」
「Very conveniently located and charming property. Check-in and check-out were smooth, and the staff were courteous and helpful. Overall, a very comfortable stay.」
「I specifically was looking for a hotel without carpet because hotel carpet is disgusting. Very nice update room. Very clean bathroom and loved the provided shampoo/conditioner/body wash. Very luxurious.」
「The staff were very friendly. Check-in, check -out, and food staff. We got one free voucher for the buffet breakfast which had a decent variety. Definitely would stay here again」
「I'm local tow truck driver and I stay at this location all the time and the customer service is great especially Jeff and it's easy for me to get to my calls from this location and there's plenty of parking for my rollback」
