リーズ スプリング のリゾート

「Where do I even start? Upon booking the stay, one of our parties was limited mobility so we requested a first floor room to help accommodate them easier. My wife called prior to check in to confirm first floor availability and was assured that our needs would be taken care of. When we arrived, both rooms booked were on the third floor. We called and spoke to a manager and eventually were given a room in a unit with an elevator that could be taken. While trying to move to the new room, the...

「The room was amazing clean and very nice. The staff was so nice. Parking was convenient. We didn’t use the pool or anything like that but we saw people enjoying the basketball court and mini golf. There was a convenient store right next to the building we stayed in. 」

「Our room had not been cleaned. We had no toilet paper Kleenex shampoo body wash Etc」

「Nice and very helpful staff」

「We didn’t receive any info about check in. Poor communication from host. Was given the address and we couldn’t find it. The place with that address was a different hotel. Had to call and finally cancelled. 」