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"Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful"

"This was our first Park Hyatt visit and boy does it live up to the name. Being from a blue collar level, this was a special treat for my husband and I and it surpassed our expectations. The resort is in pristine condition, the rooms had zero flaws and the service was outstanding. They made you feel special and never ignored. It will be the most memorable stay for us and the view of Mount Yotei and in room onsen, was the icing on the cake. Even our room service meal was out of this world. A must visit for all."

"The hotel has friendly helpful staff at the reception. The view we had was spectacular, and the fireworks display at the lake can best be watched from our rooms. The dinner buffet was very good in quality and spread, thoughtfully planned for international and local guests. The onsen here is one of the cleanest so far. I wish the towels are provided at the onsen baths instead of us carrying ours there. "

"Yes, room was clean, and amenities like shampoo, towels was adequate."

"Spacious room with good amenities. Kitchen, washing machine, public bath, free parking all are awesome. A little bit from the center, but no problem if having a car"

" ⭐⭐⭐⭐⭐ Wonderful stay with amazing service and view! We had an excellent stay at Hotel Hanabi Lake Toya. The staff were incredibly kind and attentive, making us feel very welcome from the moment we arrived. Our room had a beautiful lake view, and we were lucky to experience the fireworks show right from the hotel, which made the evening extra special. The atmosphere was peaceful and relaxing — perfect for enjoying the beauty of Lake Toya. Highly recommend this hotel for anyone visiting the area!"

"Amazing breakfast and cute spa"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "

"Great view, super comfortable during quiet period. We will for sure come back again!"