「The Waldorf Astoria Doha Lusail is a stunning hotel with great facilities, but their front desk service and room management were incredibly disappointing. I specifically booked a King room, but when I arrived at 5:50 PM, I was told it was unavailable. Instead, they downgraded me to a handicap-accessible room, and it wasn't even ready until very late at night.
To make it worse, the communication was nonexistent. I clearly told the front desk that my local Kuwaiti SIM was turned off and asked them...
「The Waldorf Astoria Doha Lusail is a stunning hotel with great facilities, but their front desk service and room management were incredibly disappointing. I specifically booked a King room, but when I arrived at 5:50 PM, I was told it was unavailable. Instead, they downgraded me to a handicap-accessible room, and it wasn't even ready until very late at night.
To make it worse, the communication was nonexistent. I clearly told the front desk that my local Kuwaiti SIM was turned off and asked them...
ABDULRAHMAN