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Mercure Alameda Quito

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Mercure Alameda Quito

Indoor pool
Front of property
Banquet hall
Deluxe Suite, 1 King Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes
Reception
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking included
  • Gym
The current price is ￥11,922
￥13,519 total
Aug 26 - Aug 27

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Suite, 1 King Bed (Privilege room)

Superior Suite, 1 King Bed (Privilege room) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Suite, 1 King Bed (Privilege room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds (Privilege room)

Superior Suite, 2 Twin Beds (Privilege room) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Suite, 2 Twin Beds (Privilege room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillowtop bed
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillowtop bed
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillowtop bed
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
170517, Pichincha, Quito, Roca E4-122 & Amazonas Ave

What's nearby

  • La Mariscal Craft Market - 3 min walk - 0.3 km
  • Foch Square - 8 min walk - 0.7 km
  • House of Ecuadorian Culture - 8 min walk - 0.7 km
  • General Rumiñahui Coliseum - 14 min walk - 1.2 km
  • Basilica of the National Vow - 3 min drive - 2.7 km

Getting around

  • El Ejido Station - 9 min walk
  • Universidad Central Station - 13 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 47 min drive

Restaurants

  • ‪Menestras del Negro - ‬3 min walk
  • ‪Habemus Parrilla - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Las Autenticas de la Carrión - ‬2 min walk
  • ‪Ch Farina - ‬2 min walk

About this property

Mercure Alameda Quito

Luxury hotel near La Mariscal Craft Market
Located close to Foch Square and House of Ecuadorian Culture, Mercure Alameda Quito provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a hot stone massage at L'essence Spa, the onsite spa. The on-site international cuisine restaurant, Spicy Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a porter/bellhop
  • A TV in the lobby, an elevator, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 4:00 AM to 10:00 AM on weekdays and 4:00 AM to 10:30 AM on weekends; USD 15 for adults and USD 12.20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alameda Q
  • Globe Walker Bar
  • Spicy Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 12.20 for children
  • Airport shuttle fee: USD 26 per person (one-way)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ALAMEDA Hotel Mercure
ALAMEDA Hotel Mercure Quito
ALAMEDA Mercure
ALAMEDA Mercure Quito
Hotel Mercure ALAMEDA
Accor Grand Hotel Alameda Quito
Mercure Quito
Mercure Alameda Quito Hotel
Mercure Alameda Hotel
Mercure Alameda
Mercure Alameda Quito Hotel
Mercure Alameda Quito Quito
Mercure Alameda Quito Hotel Quito

Frequently asked questions

Does Mercure Alameda Quito have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Mercure Alameda Quito?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at Mercure Alameda Quito on Aug 26, 2025 start from ￥11,922, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Alameda Quito pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Alameda Quito?

Self parking is free at this property.

What time is check-in at Mercure Alameda Quito?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Alameda Quito?

Check-out is at noon.

Does Mercure Alameda Quito provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Where is Mercure Alameda Quito located?

Located in La Mariscal, this luxury hotel is within a 10-minute walk of La Mariscal Craft Market and Foch Square. House of Ecuadorian Culture and Palacio de Gobierno are also within 1 mi (2 km). El Ejido Station is 9 minutes by foot and Pradera Station is 16 minutes.

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Mercure Alameda Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 286 reviews
Rating 8 - Good. 88 out of 286 reviews
Rating 6 - Okay. 18 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, very helpful staff, great service.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Didnt like - no heat
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.
Stayed 3 nights in Jun 2025

8/10 Good

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here before and we generally find the quality and service to be good. There was a glitch this time, however. We had a 3 night stay. On day 2, we started to smell sewage in the bathroom. It became so bad, we had to switch rooms. Further, the pillows provided were uncomfortable and difficult to sleep on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 40 minutes from airport. Great staff, decent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here
Stayed 4 nights in Feb 2025

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, larger comfortable rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great.
Stayed 1 night in Apr 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel

It was absolutely amazing stay. The hotel, every single room just spectacular, morning buffet breakfast excellent, so does the spa.
Stayed 1 night in Nov 2024

8/10 Good

FELIX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. Amenities are good. Restaurant downstairs is good with reasonable price. Recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has "cold" weather this month, so, opening the windows helped (we were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area. Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
Stayed 7 nights in Jun 2025

10/10 Excellent

Batri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean rooms. Area is fairly central, lots of places within walking distance. I found this hotel to be nicer than the Hilton.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice remodeled Hotel! Great Indoor restaurants! GREAT SUSHI Very friendly and courteous staff Airport transportation available
Stayed 11 nights in Jun 2024

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, clean, very good restaurant
Stayed 1 night in Oct 2022

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good. Although the area around the hotel is very rundown and dangerous to walk at night.
Stayed 2 nights in May 2024

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting property near quito center, it needs some updating in the rooms, but so far it is a very good price/service ratio
Stayed 1 night in Sep 2024

10/10 Excellent

Lielani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

8/10 Good

KATHLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Large rooms. Awesome breakfast.
Stayed 1 night in May 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel claims to provide 5 Star amenities even though there was no air conditioning in the room - and not even a ceiling fan to circulate the air. The only option was to open windows, which meant hearing all of the city noise (cars, drunk people at night shouting/singing in the street, and sounds of the city). The room also didn't have a fridge provided, and there was no iron & ironing board present, but we had to specially request these. The shower in our original room wouldn't switch off and almost flooded the bathroom - after switching rooms, the hot water even in our second room would take 5 minutes to heat up before each shower. Rooms were very rundown, clearly in need of an update, and were not cleaned appropriately over several days. Cleaners hoovering at 7.30am waking us up - also lots of banging noise from the ceiling which we could only assume was weights being dropped in the gym above. Staff claims to speak English fluently but there were several misunderstandings which caused us problems throughout our stay (especially with Taxis being arranged for destinations we never said we were going to!). We were not advised at the time of booking that shower caps were mandatory to use the pools AND that the hotel would charge $5 each for them instead of providing them to guests for free as part of the hotel. No other hotel in Quito made this mandatory. There was also a mandatory 10% tip added to every bill without our consent and without us being told!!!
Stayed 13 nights in Jul 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to everything. Metro station is within 10 min walk and it only takes 2 stops to get to old town. Many dining options of various price points nearby. The best part was an exceptional service of the stuff and the spa area on the top floor. The massage treatment was amazing.
Stayed 1 night in Jul 2024