Travelers start their day with a complimentary continental breakfast at this welcoming hotel, where multilingual staff offers expert guidance for exploring the area
Located in La Mariscal, La Cartuja welcomes guests with a continental breakfast and daily manager's reception. Visitors can use the in-room WiFi, relax in the garden, or get personalized tour assistance from staff who speak multiple languages.
Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 29.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 30 per vehicle
Airport shuttle fee per child: USD 30 (from 10 to 18 years old)
Rollaway bed fee: USD 29.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Frequently asked questions
Is La Cartuja pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at La Cartuja?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at La Cartuja on Jun 19, 2026 start from ¥8,828, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at La Cartuja?
Check-in start time: 2:00 PM; Check-in end time: 2:30 PM.
What time is check-out at La Cartuja?
Check-out is at noon.
Does La Cartuja provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.
Where is La Cartuja located?
Located in La Mariscal, this hotel is steps from State Attorney General and House of Ecuadorian Culture. El Ejido Park and La Mariscal Craft Market are also within 5 minutes. El Ejido Station is 5 minutes by foot and La Alameda Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The reception staff are wonderful. Everyone is very helpful and super friendly. I am very grateful for the kindness and assistance they gave me. I would recommend this place to all my friends.
The check-in and out time at the hotel was not consistent with what Hotels.com wrote. So in the end I had the room for 2hours less than I thought. The cleaning was good, but the perfume used was so strong that I had to air out the entire room. Otherwise really good service! Helpful staff, the breakfast was okay, and I felt safe during my stay.
I recommend So highly. From the start before arriving, to during our stay, and ease of check out the service was efficient, friendly, and just fantastic! Rooms clean, bed very comfortable and walking distance to everything a tourist needs.thank you to Patricio and Maria for friendly service and welcome.
Elizabeth
Stayed 1 night in Jun 2023
Verified
4/10 Poor
joey
Apr 14, 2023
Liked: Cleanliness, staff & service
The room was very small I thought it was the size of a large closet
joey
Stayed 3 nights in Apr 2023
Verified
8/10 Good
Chelan
May 2, 2026
Liked: Staff & service
Breakfast was good. The rooms were ok. We had one room that was good and then next time we stayed we got an extremely small room that was very noisy as it was next to the Jazz Club that was next door.
Hotel muito bom. Atendimento maravilhoso e personalizado. Muito gentis, atenciosos e generosos em tudo que pedimos. Muitas rosas decorando o espaço. Lugar super recomendado.