Arrived and room had mechanical problems with HVAC, fans, remotes for the television. Asked to speak to a maintenance technician to address the problems, hotel staff became very obnoxious with me. Was eventually switched to a new room that had the same problems and more. Left within an hour of arrival and am working on a refund due to the unsafe and poor conditions of the rooms causing me to have to find a new hotel to stay at.
Richard
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Susan Simone
家族旅行
2023 年 2 月 13 日
良かった点 : 清潔度、設備とサービス
Loved the potential of the property, but needed some TLC
Susan Simone
2023 年 2 月に 5 泊滞在
6/10 (普通)
Norris、Centreville
グループ旅行
2022 年 4 月 4 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Overall the property is decent but it's starting to fall apart. No hot water at times, water leaking from bathroom ceiling, Appliances are old and dated, TV HDMI ports are rusty looking and do not work. They also have a huge ant problem and roach problem. The staff is friendly and will do their best to accommodate your needs. Security guard is usually sleeping on night shift. The area of Cabarete is pretty safe but still don't want to see my security sleeping most of the time in the front lobby. The best part about this place is the location. It's literally right on the beach. Even with that, they still have a lot of work to do on this place. It has sooooo much potential to be amazing. Just needs a little TLC. I've stayed at this location for the last 5 years at least 1-2 times a year but I think its finally time to move on. I've found another place also in Cabarete that's well taken care of and up to date with modern amenities.
Norris
2022 年 3 月に 4 泊滞在
10/10 (非常に良い)
Shauna
2022 年 1 月 22 日
良かった点 : 清潔度、客室の快適度
Excellent stay at the watermark. Location cannot be beat. Friendly staff. Housekeeping everyday.
Shauna
2022 年 1 月に 6 泊滞在
10/10 (非常に良い)
Barbara
カップルで旅行
2022 年 1 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
The view and location and large deck are the stars of the show here! Yes, the kitchen shows a bit of wear but is clean and very functional. Would definitely recommend!
Barbara
2022 年 1 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2021 年 6 月 29 日
気になった点 : 設備とサービス
We liked the outside appearance of the property as well as the apartment's size. The apartment itself appears to be a bit dated and could need a touch-up. Communication was ok after reaching out. Didn't really have information how to check-in until the day when we were supposed to stay there. Everything was smooth upon arrival though and somebody walked us up to the apartment. The amenities are limited. There is a nice pool but both hot tubs on the top of the building were cold. The location of the property is right on Kite Beach, however, about a 20 minute walk to downtown Cabarete.
宿泊されたお客様
2021 年 6 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
小さなお子様連れの家族旅行
2021 年 2 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
This’s the second time we stay there and we love it . Beautiful view and it’s perfect to relax.
宿泊されたお客様
2021 年 2 月に 3 泊滞在
10/10 (非常に良い)
Karlo、New York, New York.
家族旅行
2020 年 11 月 30 日
良かった点 : 清潔度、施設のコンディションと設備
The location was great. On arrival, Yesenia was warm, welcoming and gracious. All staff, housekeeping, security and groundskeeper were pleasant. The view from the terrace and master bedroom was spectacular. Nice kitchen and good enough amenities. Everything was clean and housekeeping came everyday. I had no issues. It had all I needed. I had a great stay. This is where I will stay when next I go to Puerto Plata.