The hotel is good overall, I’m having issues with their overcharge on my stay for 2 nights. Ask for receipt if you are paying cash.
breda
10/10 (非常に良い)
Cristina
家族旅行
2024 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and the rooms
Cristina
2024 年 4 月に 2 泊滞在
6/10 (普通)
zhao
2024 年 3 月 11 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
I normally don’t write reviews but now I feel propelled to say something. This hotel appears nice and clean. It is right at the city center. However the staff is not friendly. The girl who worked on the weekend could care less about what you need. When I wanted to leave the key there when I was going for a swim, she refused to take my room key in the reception. When I have WiFi problem in my room, she says it works on her phone and nobody had complained except me therefore she refused to help. The kitchen staff would not serve me when I told them I’m in a hurry to go to a morning program. They would serve everyone else first even though I was the first to arrive the kitchen.
zhao
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Matthew
カップルで旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property lists a hot tub, but the hot tub isn't hot, basically making it a small pool next to the pool.
Matthew
2024 年 2 月に 5 泊滞在
6/10 (普通)
Aleks
カップルで旅行
2024 年 2 月 17 日
気になった点 : スタッフとサービス
We stayed at this hotel for 6 nights. The room we had was very large with a separate bedroom which was nice. There was a tv in the bedroom but not in the main room which was strange. Our bedroom faced the street and the streetlight cast a lot of light into our room. The curtains are not adequate to darken the room.
Breakfasts were minimal and the same day after day. Small bowl of fruit, an egg, piece of meat and cheese. Bun was sometimes fresh.
The pool is nice- the hot tub is not hot and the jets didn’t work.
Hotel has a good location-very walkable to restaurants etc.
There is an amphitheatre across the street where events were held almost nightly-very loud and went on until 2 am at times so sleep was difficult. Single pane windows made it seem like there were no windows at all for sound.
Staff was hit and miss. Housekeepers were friendly. Breakfast staff were mostly ok but got the feeling from some that we were a nuisance. The front desk attendant that was there mostly in the afternoons was not pleasant and helpful. When asked for towels, I was told right away and it took over an hour. When I asked for toilet paper I was told maybe tomorrow, as I hadn’t actually run out. I did run out and took the empty roll down-she told me maybe tomorrow. I let her know that was not good enough. She said someone was out buying it and there was none left in the hotel because other guests had asked for it. Anyhow she did end up procuring a roll and delivering it to the room.
Aleks
2024 年 2 月に 6 泊滞在
10/10 (非常に良い)
Karo
家族旅行
2024 年 1 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Karo
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy buena experiencia, la el personal también ayuda mucho.
宿泊されたお客様
2024 年 1 月に 5 泊滞在
10/10 (非常に良い)
MARY ANNE
2024 年 1 月 3 日
Great hotel in San Cristobal
Convenient location, spacious rooms, very friendly and helpful staff. I would stay there again.
MARY ANNE
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
MARY ANNE
家族旅行
2023 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay
Friendly, helpful staff. Convenient location near restaurants, shopping and beach. Rooms are large and comfortable.