Psalidi Wetlands

In my opinion as somebody who has travelled and stayed in many hotels over 40 years in business this hotel should not be rated 5 Star it is at best a 3-4 star The hotel is very clean with great staff who try very hard to please the guests The position of the hotel is misleading as from pictures on Expedia it’s appears to be on the beach it is positioned one street back from the beach looking over an older hotel The pictures on the beach show sunbeds that belong to the hotel but are situated in front of a bar that serves drinks on behalf on the hotel The pool at the hotel is very small and cramped with no space between sunbeds As a plus the breakfast buffet was very good and the rooms are well appointed My overall feeling is a hotel that has great staff offering an out standing service but lacks the facilities and position to be considered 5 star

We had the best service and Vivi at the front desk was super helpful with everything. The rooms were nicely decorated and the bed was comfortable. The pool areas were great. I would highly recommend staying here. We will be back.

We stayed in a 2 bedroom bungalow which was spacious and clean. However as we were on the ground floor we had no view which was a shame. The bedrooms were air conditioned but the living room was not which meant we did not really use it. The air conditioning controls for the bedrooms were rather complicated and difficult to find the setting we needed. The hotel grounds were beautiful with lots of lovely plants and flowers and the main hotel building was lovely. The beach was convenient (although across a road which could be tricky with younger children) but the sand was very dirty and gritty. We didn't mind the stones and boulders as we wore water shoes but the litter including cigarette butts was unpleasant. There was a lot of smoking around the hotel. We didn't sit around the hotel in the evenings after dinner because the seating area outside was quite cramped and when we tried it we were engulfed in smoke. The pool was lovely. Refreshing but not too cold but at times the music was far too loud to the point where I couldn't even hear what I was trying to listen to through my headphones. The animation team were great though and really friendly. The staff in the dining room and at reception were always lovely but some of the older bar staff were the opposite. Rude and off hand which was a shame. Overall though a great holiday and the kids loved it!