プロベンサ ホテル

「Everything excellent service, staff and the breakfast awesome, but please check who stayed in the hotel. Next guesses to us was very un respectful, unacceptable behavior. In general I will return to the Cacique Holiday Inn next trip to Colombia.」

「Best hotel I've stayed at in Bucaramanga. Only one with a bidet attachment to the toilet I've seen. The views of Floridablanca are great. The pool isn't as big as other hotels, but it is nice.」

「I was accused of something horrible by other guests and police was involved and o had to leave the hotel even though that they did not find any probable cause to be making the accusation. This was the worst experience I ever had. They “sent me” to a partener hotel where it kind of look nice but there were cockroaches in the room, and the room smelled as if there was a lot of collected dust, and I am allergic to dust. Luckily I had two more nights left. I will never go back to this hotel. They...

「El personal fue amable y las áreas comunes están bien mantenidas, aunque las habitaciones necesitan actualizarse. El desayuno es sencillo y poco variado, pero está bien, y mis hijos disfrutaron mucho la piscina en la azotea. Mi mayor inconformidad fue con la habitación. Reservé una habitación cuádruple familiar para 4 personas basándome en las fotos publicadas en Expedia. Al llegar, me indicaron que la habitación amplia mostrada en esas mismas fotos era para 5 personas, aunque Expedia no...

「No hairdryer was provided and there were no drinking glasses available in the room. It is hardly important but all the frontdesk and restuarant staff were dressed in jeans; looked less professional that I am used to.」

「Good coffee and more variation of food」

「It's a decent place, front desk very helpful, good hot water and nice breakfast.」

「Delicious food and great location」

「El personal muy amable」

「I arrived earlier than the 3pm check-in, but the staff made no effort to accommodate me. They told me my room was ready around 11:30am, but it wasn't. I still had to wait past 3pm to check-in. The fridge in the room did not work and didn't notice until my medicine went bad. I had to purchase it without insurance and the price was as much as this AWFUL hotel. This is the last time I will ever stay in this property.」

「I love this club! You won’t ever want to leave! This has everything you would want, the food and pool are amazing」

「Location, stuff and ice cold air conditioner」