「On the first day of my stay, I did not receive any towels or amenities, so I had to request them at the front desk. On the third night, I asked for bed making, and although they said it was okay and took a note at the front desk, it was not done. On the fifth night, I requested additional towels again, and despite them saying it was okay and taking a note, they never brought them. As a result, I did not receive any bed making or additional towels during my entire 5-day stay. The service was...
「Good: conveniently located for access (airports, subway); smart TV available; cleanliness; near delis and restaurants
Bad: poor amenities (no breakfast, no coffee/tea maker, no hot pot, and so on); noisy (dependent on the room location)」
「I had two problems with my room not opening with my card key, but unless it's the middle of the night, the receptionist will take care of it right away.」
"Good access. There is a shopping mall nearby. There is no restaurant, only a bar. There are many restaurants nearby. The facilities are clean and safe. The reception staff are friendly. There was no refill of the coffee cups in the room, -1pt."
