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「Great price」

「Clean room」

「My room was clean but outdated. Staff was very nice.」

「We have stayed here many times over the years . Very convenient to food and shopping. 」

「Front desk personnel were very professional and helpful.」

「Nice property, clean and safe」

「I appreciate the staff and enjoyed my stay」

「The staff was short and when I tried to check out, the guy just stood in front of me and played on his phone, then answered his cell phone using his ai glasses and proceeded to ignore me until I said, should I just leave the keys here? Then he decided to help me check out! He was apparently the manager on duty so this is extremely sad! The room was dingy, the door to the bathroom was falling apart and our feet were black just walking from shower to the bed to get dressed! It was gross!!! 」

「We liked everything about the Hacienda Hotel, the water fountain, the gardens, the breakfast nook and the rocking chairs on veranda. The room was clean and the staff are accommodating. 」

「They room was clean, the bed was nice and comfy, I was able to get top floor which was nice but I was connected to another room via the door and it did make me uncomfortable. For a room that was suppose to be quiet, it was very loud actually. But not to the point where I couldn’t sleep. Enjoyed my mini getaway 」

「Felt like I was walking into a jail and the front desk guy was extremely rude. The bed was very cheap uncomfortable and reminded me of a pull out bed from my couch. The pillows were a disappointment better off using my backpack as a pillow.」

「Hot water not very hot.」

「The staff at this Hilton are incredible and make this hotel 5 stars.」

「We stayed in a suite for one night and the carpet was so dirty it made our feet black… the pool was not up-kept and we waited at the front desk for 5+ minutes before anyone came around to help us check in.」

「Something for everyone at breakfast」

「The staff was very friendly. The room was a little dated, but clean and comfortable. It was right on the Gulf of America with a nice little park for kid, a walkway and Pavilion to enjoy the view. The Inn is located in a more residential neighborhood which was a plus for me. The restaurant in the Inn was obviously used by the locals, and I can understand why, the food and service was very good. We plan to visit again.」

「Check in was a breeze ( self ) Property was as described in the photos. Perfect for self launching. We are new so went to Kayak Shack around the corner for launch and instructions. Property reminds me of the old Islamorada in the 80s. A welcome step back in time. Will be back foe sure」

「We stayed for two days, and there was no housekeeping. The rooms needed maintenance, and overall, this is a place that I will put on my do not visit list and I will no longer look into.」