Find hotels in Port Dalhousie, St. Catharines

"The property is so clean and the staff are excellent."

"The property appears to be poorly maintained by the Wyndham group. While the staff were friendly, patient, and clearly doing their best, they seem to be operating without the support and resources needed to provide a better guest experience. One concerning issue was the hotel’s policy stating that guests are responsible for any loss or theft of personal property, whether from parked vehicles or guest rooms. This gave the impression that the company may not be investing adequately in updated security measures. In comparison to other hotels I have stayed at, basic amenities were also lacking. For example, many comparable hotels provide a microwave in each guest room, whereas this property had only one microwave available for the entire hotel. "

"Was a great girls trip! We were all between 45-70 years young and all had a great time. Rooms are very clean and spacious and all the staff were outstanding from front desk to the valets to housekeeping! One downfall is absolutely zero places to sit in any common areas. Pool was clean and we enjoyed our time there! "

"Room was clean and stay was great!"

"Breakfast was amazing, room was absolutely amazing. Area was perfect."

"Clean"

"Hyatt Regency was a perfect place for us on our 2-night stay during our trip to Niagara Falls and St. Catharines. We decided to upgrade to a falls view room. We're glad we did, the view was breathtaking from above. The hotel staff were the friendliest we've ever had. And very helpful. My husband and I were very pleased with our stay in Hyatt. We highly recommend it for your trips."

"Parking fill safe"

"The property is outdated and small things did not make sense like how the washroom was split into two sections. Room needs more attention to detail. The floor tile in the washroom/entry area was sticky and do not recommend walking barefoot. The room entry door was stiff and hard to open, almost had shoulder check the door to get in. The view of the falls was incredible but the windows were not clean from previous visitors staying in the room with finger prints and smudges on the inside of the room windows. The tv is very small and would have expected something larger than 20 inch. When another room was running water you could hear the piping making noise when the water was running and was waking us up in the morning. Pictures online are over exaggerated. The rooms are not as nice as the pictures. Personally I should have gone with another hotel as the price difference would have not been that much more where the rooms would have been newer and not so run down. Staff was amazing! Very accommodating but the price for parking is also a little outrageous and more of a money grab. Swimming pool looked clean but all the side walls were sticky from other people and was kinda gross. The sauna was gross with hair on the floor and did not want to heat up to proper temperature. No robes in room and the walk to and from the swimming pool is awkward. Coffee in the lobby is not coffee and had to walk to Starbucks in the morning."