We had an amazing time. We only slept there as we were visiting family in Bendor. We didn’t even switch on the TV. The beds are comfortable. The service was excellent in the 5 days we stayed there. The gardens are looking a little sad and the pools are green - I do understand that there is a water issue in the area.
Agostinha
2023 年 12 月に 5 泊滞在
4/10 (不満)
Mariana
出張
2023 年 7 月 16 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Linen too small for bed. Bed uncomfortable and we did not have a single night of good sleep. Frequently without water. Just enough hot water for one person to shower. Mould on the bathroom ceiling. A single, difficult to access, power outlet for three appliances (Kettle, micro wave and toaster.) No utencils, cutlery or cookware on arival. We had to fetch it from reception ourselves. We had to wash everything before we could use it. The fridge had almost none of it shelves and even the one the switched it out with were missing some sgelves. The room itself was clean and the staff very friendly and helpful. They were trying their best to make us feel welcome and accommodate our needs.