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Grand Mayan

4.0 star property
Travelers find serenity through yoga classes or lounging by any of the four pools at this resort where exceptional service creates memorable stays

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Vidanta Riviera Maya offers luxury and entertainment with its Cirque du Soleil Boutique. Enjoy a hot stone massage at Brio spa, dine at ten restaurants, relax in four outdoor pools, or join yoga classes at the health club.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Room options

View all photos for Family Studio Suite

Family Studio Suite | Terrace/patio

Family Studio Suite

  • Garden view
  • Sleeps 6
  • 1 King Bed
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About the neighborhood

Playa del Carmen is home to Grand Mayan. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at El Rey Polo Country Club or Mario Villanueva Stadium Madrid. Visit our Playa del Carmen travel guide
Map
77710, QROO, Playa del Carmen, C. Federal Cancun Playa del Carmen Km.52

What's nearby

  • Paradise Beach
    Paradise Beach
    8 min walk - 0.7 km
  • Insel vor Playa del Carmen, Strand Maroma, Mexiko
    Maroma Beach
    11 min drive - 6.7 km
  • Nicklaus Design Golf Course
    3 min walk - 0.3 km
  • Playa Paraiso Golf Course
    19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    3 min drive - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN)
    36 min drive

Restaurants

  • La Laguna
    8 min drive
  • Lobby Bar Acuarium
    15 min drive
  • Restaurante La Plaza
    7 min drive
  • El Mar Y Tierra
    7 min drive
  • La Fuente -Lobby Bar
    7 min drive

About this property

Grand Mayan

Upscale hotel near Maroma Beach
At Grand Mayan, you can look forward to 3 coffee shops/cafes, dry cleaning/laundry services, and 4 bars. Indulge in a massage at Brio, the onsite spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Yoga classes are offered at the 24-hour health club; the property also has a hot tub. Stay connected with free in-room WiFi.
Additional perks include:
  • 4 outdoor pools
  • Concierge services, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Grand Mayan have comforts such as private indoor hot tubs and private plunge pools, as well as perks like furnished balconies and laptop-friendly workspaces.
Extra amenities include:
  • Wardrobes/closets and separate sitting areas
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Private plunge pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • Private plunge pool

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Mayan have a pool?

Yes, this property has 4 outdoor pools.

Is Grand Mayan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Grand Mayan?

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mayan?

Check-out is at 10:00 AM.

Where is Grand Mayan located?

Situated in Playa del Carmen, this spa hotel is within 2 mi (3 km) of Nicklaus Design Golf Course, Playa Paraiso Golf Course, and Cirque du Soleil Boutique at Vidanta Riviera Maya. Paradise Beach is 2.4 mi (3.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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