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12 Bees Hotel

3.0 star property
Hotel with 2 outdoor swimming pools, 7-minute walk to Quinta Avenida

Choose dates to view prices

Photo gallery for 12 Bees Hotel

2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Hallway
Snack bar
Family Room | 2 bedrooms, individually decorated, individually furnished, desk
12 Bees Hotel is steps from Playa del Carmen Main Beach. Relax on the rooftop terrace, book spa treatments, or lounge by the two outdoor pools. Enjoy a manager's reception and a coffee shop for quick refreshments.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is ￥4,854
￥6,301 total
includes taxes & fees
Nov 2 - Nov 3

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 2 bedrooms, individually decorated, individually furnished, desk

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 2 bedrooms, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 2 bedrooms, individually decorated, individually furnished, desk

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
  • 28 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
77710, QROO, Playa del Carmen, No. Int. S/N, Calle 12 Bis

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km
  • Playacar Beach - 14 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Vips Constituyentes - ‬3 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪El Compa - Birria Y Asadas - ‬2 min walk
  • ‪Zitla - ‬4 min walk
  • ‪El Chuleton Taqueria - ‬5 min walk

About this property

12 Bees Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, 12 Bees Hotel provides a free manager's reception, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial or a manicure/pedicure. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a hair salon and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools along with sun loungers
  • Limo/town car service, outdoor furniture, and a 24-hour front desk
  • A porter/bellhop, a reception hall, and luggage storage
  • An elevator, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 65 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Showers and shampoo
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Sofía by Bunik

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  • Air conditioning
8.8 out of 10, Excellent, 1,564 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • BEEBAR

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Does 12 Bees Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at 12 Bees Hotel?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at 12 Bees Hotel on Nov 2, 2025 start from ￥4,854, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is 12 Bees Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at 12 Bees Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at 12 Bees Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is 12 Bees Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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12 Bees Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 256 reviews
Rating 8 - Good. 76 out of 256 reviews
Rating 6 - Okay. 25 out of 256 reviews
Rating 4 - Poor. 6 out of 256 reviews
Rating 2 - Terrible. 5 out of 256 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating, room is clean and hotel located near shopping mall and supermarkets.
Stayed 1 night in Nov 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location an the food was pretty good
Stayed 7 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in general was a great stay
Stayed 1 night in Mar 2024

6/10 Okay

RAMON

Liked: Staff & service
Good budget hotel near the ADO bus center of PDC.
Stayed 1 night in Dec 2024

10/10 Excellent

Scyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and friendly hotel right in the heart of Playa. Excellent wifi!
Stayed 7 nights in Sep 2024

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing is that they have parking
Stayed 3 nights in Nov 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to relax love everyone
Stayed 2 nights in Aug 2022

8/10 Good

Andy

Liked: Staff & service, room comfort

Good location. Walkable. Decent for the price

Room was a little musty but fine. Tried to order food in the restaurant and was told it was closed at 6pm!
Stayed 3 nights in Jan 2025

8/10 Good

nick

The property is good
Stayed 4 nights in Nov 2023

10/10 Excellent

Anakaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 4th time staying at this hotel. It has all the basics to go around the city walking and nearby you can locate multiple local food options, markets and pharmacy There is a school in front so it is quite safe
Stayed 2 nights in Nov 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Mar 2023

6/10 Okay

Renee

Liked: Cleanliness
The place is clean and seems safe. Short walk to 5th Avenue, convenient. One of the showers did not work, but they fixed right away. We stayed 1 week, on the third day they forgot to clean our room, next morning I mentioned it, we were out all day, when we came back room was still not clean. They did it the next day. Overall, the hotel is clean. We liked the food at the restaurant , good food, good prices.
Stayed 6 nights in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a 10

I have stayed several times, and though my Spanish is very limited, The front desk always accommodated me with Grace and professionally. The location is fine. It is near the big mega store, And several good restaurants and a row of food carts that are fantastic.
Stayed 1 night in Apr 2024

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2023

8/10 Good

Nato

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars for the shower alone! Immediate hot water and unbelievable water pressure. Very comfortable king size bed, great internet connection, and nice tv. Very basic set up. I ate upstairs but didn't get a chance to checkout the rooftop but it did look like fun. The locks on the door are very rinkadink and questionable. Also, you can easily hear people in other rooms. There is no fridge for food and cold drinks which for me personally, is a deal breaker. Otherwise, a great stay.
Stayed 10 nights in Dec 2024

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and adequate

Very good value. Staff are all super nice and accommodating. Quiet and Close to supermarkets and restaurants. No fridge in the room. Have to ask for hair dryer. Toilet has a locking door but shower is not in a closed room so depending on who you are travelling with this may pose a problem.
Stayed 2 nights in Jan 2024

4/10 Poor

Marlene

Disliked: Staff & service, amenities, property conditions & facilities
Bed was awful. Like trying to sleep in crunchy taco shells. A/c was freezing. Remote maybe broken, couldn’t regulate. Cute boutique hotel, cute bar, love the bees theme. Worst bed of the week.
Stayed 1 night in Feb 2024

6/10 Okay

Olivier

N/A
Stayed 1 night in Dec 2023

2/10 Terrible

Fred

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reviews of property did not match actual property. Very unclean. No toilet paper and stale urine in toilet upon entering room.

6/10 Okay

Renee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were amazing, friendly and helpful. The rooftop area was nice to relax, the swimming pool is just to dip in and cool off. The actual rooms were a 2 out of 10. I would relate them to being like a run down Motel 6 or Super 8 in comparison. The room was dark, not clean, nothing other than a bed and toilet. There is no fridge, microwave, or coffee maker or anything. It is bare, bare bones. There was only a push button lock, so if you are travelling by yourself, I did not feel very safe. I booked for 16 days but left after 9 as I just could not tolerate sleeping with one eye open and a chair against my door. It felt like living in a jail cell. I asked for a portion of my money back with no luck. If you are looking for bare bones, this is the place for you. If you are looking for any kind of amenities look elsewhere.
Stayed 15 nights in Jan 2024

6/10 Okay

Xirgu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Problemas con el estacionamiento
Stayed 1 night in Aug 2025

10/10 Excellent

Tomasita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio accesible, los cuartos limpios las camas cómodas y ambiente agradable
Stayed 1 night in Aug 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo limpio tranquilo
Stayed 2 nights in Aug 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amables

Gracias por sus atenciones
Stayed 1 night in Jul 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias por sus atenciones

Excelente hotel
Stayed 1 night in Jul 2025