パインブルックポケットパーク周辺のホテル

「Rooms tight. Very little room between desk/wall and extremely tight between bed and dresser. Also - gym has three treadmills, all out of order! All were out on previous stay three months ago. Ice machine on 2nd floor produced no ice. Management has to do better. Breakfast below average per usual. Staff good. 」

「No free breakfast 」

「The AC Hotel Charlotte Ballantyne was all that I imagined from the internet photos. The staff was attentive and warm with an inviting attitude for all guests. The accommodations were perfect for a girl's getaway. And the Hesta rooftop bar and lounge offered the perfect ambiance for drinks while winding down with other guests. 」

「Exceeded expectations. The staff were warm and welcoming. Breakfast was delicious with the plenty of options. I was limited on time and Divya insisted on preparing waffles for me and wrapping the plates in foil for me to carry to my room. She went above and beyond and I’m still so impressed with her kindness and the way she interacted with other guests getting breakfast. She’s a gem. I asked for the names of the other staff, because each made the stay more enjoyable. It was a quick overnight...

「Great hotel and location!」

「Great stay」

「綺麗なホテルで部屋も清潔感があり、とても快適でした。」

「The first room wasn’t clean. There were bodily fluids in the bathroom, and on the wall. We were relocated to another room. After using the onsite laundry facility the washer wasn’t working correctly and soaked our clothing. All I could do was hang dry them. The manager offered a dry cleaning service on the house. The dry cleaners lost our clothes. The clothes that were dry cleaned were located at another hotel. A pair of $130 pants for work are still missing. Not a dime of our stay was...

「Rude staff, watered down Marriott property with bare minimum functionalities for a tired business traveler. Front desk female clerk treated me TERRIBLE.」

「Very clean room. Comfortable.」

「部屋は清潔できれいだった。ただ、備え付けの冷蔵庫はミニバーになっており、自分で買ったものを入れるスペースがほとんどなかった。」

「Clean room , friendly staff, helpful, close to everything nc and sc 」

「Didn’t eat」

「Yes」

「Room was ok except the room they gave me..I requested non smoking and I’m not sure if it was a smoking room but the rooms on either side had people who were outside constantly smoking one thing or another and tossing the butts off the balcony onto our car and the ground (I was on second floor) below..staff wasn’t friendly (checking in and out)..pool closed and that wasn’t mentioned in their ad.」

「Lobby and receptionist were 5 star. Our requested room-king non smoking, the keypad batteries were dead. We were put in a smoking room. Ugh. Would have loved to see crisp clean sheets and pillow cases but wasn’t sure if bedding had been changed from previous guest. Spilled a little water on the floor and the paper towel came up dirty. Didn’t shower as the tub drain filled up immediately. I didn’t want to stand in water from other guest rooms because of backed up drains I know it’s a...

「Our room was clean but the layout seemed cramped with little storage space and we had problems with the bathroom door and sink. Also we should have checked amenities as the rooms had no coffee maker. Coffee was available in the lobby, an inconvenient 4 flights down. 」

「AC in room major inop. Was hot in there 」