Ben was an excellent communicator and provided clear details regarding our stay and even some very helpful video instructions for when arriving at his cabin. There was nothing about the cabin that did not meet my expectations, only exceeded them. The accommodations were very clean, and the furniture was comfortable and very nice quality. We found everything we needed from cooking supplies, coffee machine, to towels for the bathroom and hot tub. Our kids loved to get some action at the arcade, and we played shuffleboard as a family. Sometimes you find small "misses" here and there, minor disappointments that you can get over, but you notice them. In our case at Ben's property, there were no such misses. Everything was cozy, plenty of space, everything was very clean, and Ben was a pleasure to work with. I seriously doubt you will find a better cabin with this amount of space and in an area like this. It is removed from the main strip but nearby to all of the action of Pigeon Forge/Gatlinburg. Highly recommended!!!