「A nightmare check-in experience — do not recommend
My check-in instructions said to go to the front desk when I arrived. When I got to the property, there was no front desk at all. I spoke with security, who confirmed I was at the correct address, but told me I should have been provided with a unit number and door code. I had received neither.
I immediately contacted Hotels.com, but they were unable to reach anyone at the property. I waited for about an hour while trying to get the situation...
「A nightmare check-in experience — do not recommend
My check-in instructions said to go to the front desk when I arrived. When I got to the property, there was no front desk at all. I spoke with security, who confirmed I was at the correct address, but told me I should have been provided with a unit number and door code. I had received neither.
I immediately contacted Hotels.com, but they were unable to reach anyone at the property. I waited for about an hour while trying to get the situation...
Maureen