The room is lovely and comfortable. Has a fridge so were able to have fresh milk with our teas and coffes. Massive bed. The pub is welcoming and the food is lovely.
If we are in the area again, this would be first on our list for places to stay
Daren
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Marc
グループ旅行
2024 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best little modern hotel in the sticks
Walking holiday. Rooms very modern. facilities included phone charger with usb or remote charge. Very on point. TV was a proper smart TV not a 1st Gen excuse with freesat. Bathrooms exceptionally modern and clean. Friendly staff.
Good food.
Exceptional value for your money.
Will return.
Marc
2024 年 1 月に 1 泊滞在
4/10 (不満)
Rebecca
2023 年 12 月 18 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Rebecca
2023 年 12 月に 1 泊滞在
6/10 (普通)
James
2023 年 11 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Lovely pub with good, spacious bedrooms in new garden buildings. Let down by poor service/staff upon arrival and serving dinner. Dinner itself was not very good and the breakfast was really pretty poor. A pity, because this could and should be a really great place.
James
2023 年 11 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2023 年 11 月 14 日
良かった点 : スタッフとサービス、客室の快適度
Unique stay
A lovely stay in a quiet location. The room is unique in its position and style, good to be close to the pub, but separate from it so you feel secluded. The room is a little tired in its upkeep, needs a bit of a refresh, but warm and comfortable.
Food served in the pub was good, but we did feedback that it wasn’t particularly hot when it came out, which was a shame especially when there weren’t many guests dining.
宿泊されたお客様
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Robert
2023 年 9 月 8 日
Robert
2023 年 9 月に 1 泊滞在
8/10 (良い)
Amanda
カップルで旅行
2023 年 8 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love these rooms, they are a little bubble you can lock yourselves away in and then you have the pub which is top class, a real country class pub. Having stayed in the rooms many times we have always got the detached rooms, this time we got the room connected to another, the only one they do! This was not so good, the sound proofing was such you could hear our neighbours radio and most of their conversation!! So, without a doubt book the rooms, but ask for the detached ones!!
Amanda
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
David
出張
2023 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great pub hotel.
Loved the place, and will go again of the opportunity arises. Bags of character, great gardens, very comfortable accommodation
Only 2 minor gripes - the menu is limited, and there's no EV charging.
David
2023 年 7 月に 1 泊滞在
6/10 (普通)
Denise
家族旅行
2023 年 6 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not quite as expected
This place was not quite as expected, the layout of the lodges was not as expected, overlooking each other. The rooms there selves were comfortable and very clean, perfect accessories in the bathroom and very comfortable bed. It was incredibly hot outside and in, even the aircon didn't cool the room down. Thought it was very expensive for room only. The pebbled access all around the property was not easy to walk on and not appropriate for anyone unsteady with walking issues.
Denise
2023 年 6 月に 2 泊滞在
4/10 (不満)
J D
2023 年 3 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Sadly disappointing
I stayed at other Upham pubs over the past few weeks so expected as good a standard here. On the positive side, lovely bar, dinner was tasty & the staff were good.
Sadly, shoddy housekeeping on both days led to this negative review.
The bar staff remedied what they could & the young lady who kindly cleaned my room on Thursday afternoon after housekeeping failed to do so was fantastic. But the housekeeping team let down The Thomas Lord (plug stuck in washbasin so unable to use overnight: only needs a chain attached to prevent this happening to future guests, slipped on water on floor other side of bed, no hairdryer, room not cleaned despite housekeeper stepping over the sign requesting it when they managed to take out the stuck plug, no decaf coffee although the young lady from the bar kindly gave me a jar when she cleaned my room). This may all sound petty but accumulated, it amounted to the difference between an excellent review & this disappointing one.