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"Awful experience. Room was in a terrible condition- rusty handle in shower, paint flaking from woodwork and stained carpets. Would never stay here again "

"Overlooking the beach and close to the town"

" The room was recently refurbished and was very practical for a larger family. The beach view was fantastic. The staff were always helpful, and we had a very pleasant stay."

"The room we was given was dated and dirty marks on carpets and walls staff was excellent "

"I spent 3 nights for work, the location is amazing, the hotel is old but in a good condition and clean The staff were terrible, the lady who did the check in was not bad, but others were not friendly at all when I go in or out saying hi they either do not answer back or just a cold hi in return The lady who did the check out was very bad ,I came and said : good morning I want to check out,, she didn’t look at my face, didn’t say good morning, jut : room number? Said:103 , she( didn’t look at me at all): ok , I was expecting: thank you, I hope you had a good time with us !!!! but no, nothing at al."

"Friendly staff and hospital bar. Comfortable room. Left before breakfast "

"Amazing stay here as always, couldn’t fault anything, had a bar snack meal which was amazing, biggest fish and chips I’ve ever had!"

"The staff was very helpful. However here are my concerns. Our room was very hot the mattress was hard. The operator for the hot shower water was very confusing for people who aren’t familiar with the UK design for the hot water operator. Also the soap dispenser fell off the wall in the shower. "

"Excellent value for the location! Easy access to everything in Newquay."