2/10 (非常に不満)
Kerri
2025 年 1 月 4 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We booked this apartment for five people. There is one broken bed (it is not flat and one sofa bed that bowes in the middle. There were no items of bedding for the sofa bed just an unclean sheet and a quilt cover that smelled strongly of smoke as did all the apartment. Instead of a shower door which was broken and left stood balanced behind a bedroom door there was a dirty shower curtain thrown in the shower on the floor. The tv was leant against the wall on a set of drawers and there were what looked like cameras in the front room and sofa bed room. We had to buy blankets to be able to sleep there. No pillows or other bedding, my daughter had to sleep on a section of sofa luckily we had brought her something to sleep in. There were no hot water for two days and after being in the hot tub for half an hour the first night we all had to shower due to itching. This ruined our holiday. The cutlery and plates were all greasy and not cleaned properly and the sponges were stale and solid on the side. The rooms themselves were dirty and plugs coming off the walls. Terribly unsafe for toddlers
Kerri
2024 年 12 月に 3 泊滞在