4/10 (不満)
Erik B.
2022 年 5 月 9 日
良かった点 : 清潔度
Hotel room not as advertised
The listing is titled "Studio Apartment with two queen beds", however what we got instead was a hotel room with a single bed.
The resort seemed nice, but we didn't explore any of it. We booked the rental for two comfortable beds to sleep in until 11am checkout, but instead got 1 bed and an uncomfortable pull-out sofa bed with a 10am checkout time. It turns out the "Villas II" only have single-bed rooms, whereas the "Villas I" may have some two-queen rooms. Consider verifying the room type with the resort before booking through VRBO.
We tried resolving the issue both with the owner and VRBO support, but neither was helpful.
Erik B.
2022 年 4 月に 1 泊滞在