フロンテイラ宮殿周辺のホテル

"ホテル自体は空港からも近く施設も新しめで良いが、周辺に何もないに等しいので、ホテルのバーが閉まった後は、食事も飲み物の調達もできない。買い物や市内観光をしたい人には向いていない。"

"ペットなしでしたがへや"

"最高"

"My issue was eventually resolved, but I was disappointed with the initial response I received. I want the hotel to be aware that the first interaction did not meet expectations and should not be part of a guest’s experience. I booked a standard room with a queen-size bed and, prior to arrival, contacted the hotel to request a room that was not located at either end of the corridor. The hotel replied that they would do their best to accommodate my request. However, upon arrival, I discovered that my room was located exactly at the end of the corridor. I returned to reception to request a change. The staff member informed me that all rooms with single beds were at the end of the corridor and claimed the hotel was fully booked. This confused me, as I had booked a queen-bed room, not a single-bed room. When I entered the room, it looked nothing like the photos on the website. The layout was irregular (not rectangular as displayed), and the bed was clearly not queen-size. I checked the hotel website again and found that two rooms were still showing as available. Unfortunately, I was exhausted after a long-haul flight and decided to rest first. A few hours later, I was woken by a strong sewage smell from an unknown source, as well as continuous noise coming from the bathroom pipes. At that point, I recorded a video and brought it to reception. A different staff member was on duty, and I sincerely appreciate her help. "

"ホテル自体はやや古びた印象でしたが、清掃は行き届いていました。向かいに大型商業施設があり、買物には困りません。今回は出張目的だったので、特に不都合はありませんでした。観光目的なら、もう少し市内中心部に近い方が便利かと思います。"

"客室"

"good"

"部屋も広くて清潔で3人でスーツケース広げても大丈夫でした。最寄りのサルダーニャ駅からも歩けました。 近くにスーパーもありました。バスタブもあるのでお勧めだと思います。"