Book a Pala Resort

"The hotel has very minimal options for food, we had"

"While checkin is lovely and the female front desk worker was lovely, it was downhill from there. Long story short- at 530am there was a homeless/drugged up beligerent man BANGING on doors and cursing and yelling. By the time the front desk answered, they said they had already called the police. I huddled in my childrens bed while they whimpered and covered their ears while a crazy person banged on our door. Obviously, we didnt go back to sleep. After that, i couldnt not see everything irritating about the hotel. The walls that were so thin we could hear our neighbors talking. No peep holes or security door. One hot cup and only decaf coffee. The room AC we couldnt get to stay on and wete hot all night. The worst part was we never heard anything from the hotel. No "hey are you guys ok?" No "the police are here and its all clear" not a peep. They still charged us a $20 "amenity" fee. Wow. "

"I was pleasantly suprisef"

"My family and I stayed here 10 days for vacation. First I want to say this is one of the immaculately cleanest hotels we have ever stayed and we have been a lot of places around the world. The cleaning crew was always cleaning something. The pool, hallways and outside was cleaned everyday. You can tell they take care of this hotel. The breakfast was good. They do omelets with ham, spinach, cheese etc. you can get to-go trays if needed. They have a free coffee bar and a little store if you forget anything. There’s a 711 and stores close in walking distance. Amusement parks like sea world and Belmont are about 40 min. They have beautiful views and just a great place to stay. The staff are amazing, want to give a shout of to Nadia, Perla, Kelly, Isaiah, and Mark for being outstanding in customer service and always having a smile when asked for something. And thank you Mr. Holmes for making our stay comfortable. Give this a 10 all the way around and we will be staying at more of your properties when we return☺️"

"Arrived at hotel 1:20 to be informed it was overbooked. After drive several hours to get there with kid in the car that to find another place to stay. Not a great experience!"

"There was a leak in the bathroom ceiling Tv channels was awful half of the channels were frozen and the sink was clogged "

"Was supposed to stay at The Welk , a Hyatt vacation club resort in Escondido, it was awful (including the service and room). We left within 20 mins of being there. Drove straight to the Omni in Carlsbad. This hotel and staff were AMAZING! From the registration desk, the food, rooms, pools, grounds, all of it. Impeccable service and incredibly clean. It was a true Oasis. We ended up staying an extra night because we loved our experience. I can’t wait to go back. "

"Breakfast was adequate and rooms were clean. Would recommend for budget-friendly traveling."

"Freeway noise and the bathroom door too close to the toilet. "