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"I love everything about this hotel. It is very clean, the staff are very friendly and eager to assist with anything that you may need. Would not consider staying anywhere else in Acapulco"

"Pool was very nice. Food was very good. Service at restaurants was excellent."

"This was my family’s first time staying at Riu hotels. I must say we all truly enjoyed it. The rooms are clean, the staff is friendly and engaging with everyone. Truly family oriented resort. The buffet is actually tasty which you can’t really get at many all inclusive. From check in to bar, to towel and pool services, top notch hospitality. We can’t wait to go back!"

"The Riu Palace is well designed, well appointed and I appreciated the attention to detail i.e. washrooms (WC’s) were kept clean. The room was comfortable and service was efficient. Reception was friendly and fast. My only knock on staff was not the people (to a person, they were great), but more so the need for more pool-side servers; 3-4 more during the day would have made for less (necessary) trips to the bar. The beach is well located, allowing for a large number of chairs for those who prefer the sand and those that prefer pool-side."

"Bar was perfect servers are just too good"

"Clean room, amenities were okay not the best. "

"Todo muy limpio y las personas muy amables 100% recomendable "

"I loved the place and the crew there is very friendly and helpful"

"The staff was amazing, the resort was always super clean, and I relaxed the whole time. The worst part of this resort was that the family pool had a swim up bar full of drunk adults, meanwhile the "adult only" pool looked a lot more Family friendly. The food was disappointing, aside from there diner by reservation at the Japanese themed restaurant. "