Though we booked on VRBO, this reservation than went through Vacasa which was difficult to deal with. Never spoke with the same person, was confirmed things that didn’t end up being true. We arrived and the place was dirty and unkept. Microwave was held together by duct tape, blinds were chewed up, walls were splattered with dirt. Pool was dirty and green and knob for pool pump was broken, so we were unable to use. The Pool was one of the main reasons we picked this unit, so we were so upset we couldn’t go in. The refrigerator was broken, the closet doors were off the tracks and there was mold on the registers, furniture torn. Etc, etc, etc... the saddest thing is this property is relatively new so it was shocking how run down it was. We used to go to champions gate once a year before Covid and this was our first time back and while we still like the area, it has gotten so crowded. It used to be a nice escape from the craziness and congestion surrounding Disney but now it’s creeping over. Between the bad condition of the unit and crowds it was disappointing all the way around.