Check in was quick and easy. The house was exactly how the site had listed. The family was quite comfortable. There were common household issues and the team came right out and addressed them.
Jane A.
2024 年 3 月に 7 泊滞在
10/10
My husband , myself, our 3 married kids and 11 g-kids (total of 19) stayed at this home. It exceeded our expectations. My husband and I have been doing rental homes in Orlando since OUR kids were young so we are quite experienced. This home was the first that everyone said they would come back to. There was room to spread out, the kitchen was perfect, dining room table big enough, pool was delightfully warm- even for January.
There were a couple of minor issues in the beginning but Villatel responded almost immediately and corrected them. Villatel was super pleasant, easy to deal with, and easy to contact with a "human" response vs leaving a message
Thank you Villatel!!!
Joan S.
2024 年 1 月に 7 泊滞在
10/10
The house is great. very Accomodating, comfortable and beautiful. The pool was great and the kitchen is completly stocked annd the beds are very very comfy. you will feel like a hotel accomodation while you are there!
The onlly suggestion is about the bathroom cleanings, some of the showers have mold inside. and the internet wifi was slow most of the dates we been there.
Liliana Vanessa T.
2024 年 1 月に 8 泊滞在
2/10
Upon arrival we were all excited. We went straight to the game room & pool. Come bedtime we were all exhausted. I pulled back my sheets & noticed blood in my bed. So I pulled everything back and found hair, adult fluids & stains. This prompted us to look at all beds. We looked at my mother’s & she had fluids & poop in hers. By now we are disgusted & ripped all bedding up. Every bed was full of liquids & feces. In one there was a scab, pubic hairs & fluids. This is no exaggeration every single room was filthy. On the side of the night stand upstairs there was adult fluids all over the side. The couches & chairs had adult stains all over it. The more we looked the more we found. We found more poop on the wall. We found blood on the couch, food under tables & cushions & mattresses. Of course I called management & they said I’m sorry for the inconvenience. They sent the housekeeper’s boss who was beyond rude. Her boss came next. He was better & apologized but it didn’t make it right. Looking at the glass tables there was blow all in it. You could even see where they did the lines. At this point I was beyond disgusted & so embarrassed I had my family here. I told management this was literally an adult film was shot here. To try & make it right they had all the beds stripped & paid us for 2.5 days we lost with all the commotion. The man who stripped the beds told us they do not clean the beds or do a deep clean unless you're the owner or a vip. This is wrong & beyond disgusting.
Kimberly K.
2023 年 12 月に 7 泊滞在
10/10
I decided to take my entire family to Disney. We had 9 adults and 5 kids ranging in age 22mo-70. We picked this location because it had 3 bedrooms downstairs. We had grandparents that couldn’t go up steps. The kids had a blast with the movie room, game room, air hockey, and foosball table. Most of us enjoyed the pool too. I have stayed at several Vrbo’s in Florida and this one was the best optioned imo. This is not the best place for handicapped people, but could make do if needed (we did, but the
floor is slippery when wet and no handrails in the showers). Everyone loved the place and if available, would probably stay again if needing that many rooms, as it was a little overkill for what we needed, but still glad we decided on it. I don’t think anyone would be disappointed.
Arvie R.
2023 年 12 月に 6 泊滞在
6/10
The house was immaculate. Everything was exactly as described in the listing as far as the house amenities. We could have made a vacation just staying at the home as there were so many things to do. From the arcade, to the fun room, to the home theater, the house was beautiful.that being said, the neighborhood is far less than desirable. We were kept up all night long two of the nights of our stay. Extremely loud parties were going on into the wee hours of the morning. Absolutely no measures were taken by security or police to quiet these partygoers down. There was a paper in the kitchen that said these types of things were monitored, and that people would be fined if they broke the noise ordinance. This doesn’t happen. We did not feel safe in the neighborhood at all. So many “thug like” people that I wouldn’t even let my daughter go for a run by herself in a gated community. So sad. Loved the house, but would never stay in this neighborhood again. Way too much “riff raff” around.
GREG M.
2023 年 11 月に 4 泊滞在
10/10
We had a great 2 weeks at the property. Lots of room for everyone to spread out. Nice resort community. All personnel were friendly and accommodating. Booking experience was easy and staff was always very helpful. There were some housekeeping issues but we would definitely stay again.
Kimberly G.
2023 年 10 月に 11 泊滞在
10/10
House was amazing! Very clean, no issues, they provided 1pack n play crib, location was about 15/20 mins from Disney and all restaurants, door dash delivers, perfect for our large group! Definitely recommended!
Brandi K.
2023 年 2 月に 4 泊滞在
8/10
Casa muito boa. Somente a questão de ter que pagar extra pelo aquecimento da piscina e pela churrasqueira que foram os pontos negativos.
A geladeira não estava fazendo gelo, mas providenciaram uma máquina de fazer gelo.
silas m.
2023 年 1 月に 19 泊滞在
10/10
My family and I enjoyed every inch of this house. The kids enjoyed the game room, the air hockey and the play area. The super hero room was a huge hit with all the kids. We were all able to enjoy a movie in the theater. Everything was great, so glad we found this house when planning our trip.
Krystal C.
2022 年 9 月に 5 泊滞在
10/10
This home was perfect for our 3 generation group! The kids loved the game room & theater, everyone enjoyed the pool. Open & spacious layout. Management was quick to respond to any questions. Would definitely rent again!
Lisa B.
2022 年 6 月に 8 泊滞在
10/10
This house was perfect for our family. The few minor issues were addressed right away. I would definitely rent this house again.
Diana G.
2021 年 9 月に 7 泊滞在
8/10
Other then a big picture falling on my son's head and a few minor things broke ir missing it was a great vacation beautiful and clean house
Drew M.
2021 年 7 月に 5 泊滞在
10/10
This home is amazing! Lots of space, great amenities, and of course we all loved the pool. Can't wait to return next year!
Sam M.
2020 年 9 月に 1 泊滞在
10/10
Perfect pool, impeccable cleanliness, communication is excellent with the host. Great access to the Solterra resort too!
Kevin H.
2020 年 8 月に 1 泊滞在
10/10
So much space and everything was so clean! If you're coming during the colder months, definitely splurge on the pool heat. Totally worth it!
Dennis W.
2020 年 8 月に 1 泊滞在
8/10
This home was exactly what our family needed. All the bedrooms except one had it's on bathroom. The theater room was lovely. The playground in the house was perfect for our little ones. My favorite thing about the house was the shower. The water came out hard like a massage that nobody wanted to get out. I give the property manager 5 stars for their attentiveness to any of our issues. One thing I must warn you about the property. The parking is horrible if you have more then 3 cars to park. You must park in between two white lines or your car will be towed. The other issue we had was the downstairs floors are slippery and there is no dry off mats at the front or back door. We had 2 people slip and fall from coming in from the pool and from the rain. Bring 3 mats to put at the 3 doors. The house wasn't exactly like the picture. The wifi was EXTREMELY slow and sometimes wouldn't work. Overall this home was perfect for our stay.
Tia J.
2020 年 6 月に 5 泊滞在
10/10
I would definitely recommended this place! This place is huge and great for big groups. Easy and reasonable access to all Disney parks.
Sebastian p.
2020 年 3 月に 1 泊滞在
10/10
Villatel's home was a fabulous base for our family's trip to Disney. Stunning property with space for at least 16 people! Sparkling clean, great location, and accommodations were perfect for us. Plenty of amenities and the kids were never bored!
Travis A.
2020 年 2 月に 2 泊滞在
10/10
Villatel suggested this house for me and the kids and it was amazing, so spacious as well as stylish! The location is conveniently right off the turnpike and close to Disney parks! I’ll definitely be booking this again!
David H.
2020 年 1 月に 2 泊滞在
10/10
This place is absolutely amazing! There are basic kitchen items available and the bathrooms are are stocked with basic needs and really fluffy towels! I highly recommend for individuals with large families. My grandparents truly loved all the space! Thank you Villatel for providing a wonderful home for our family retreat!
Lucas J.
2020 年 1 月に 2 泊滞在
10/10
The entire group had a great time, especially the kids. the theater room was a huge hit.
Mark C.
2019 年 12 月に 7 泊滞在
10/10
We had a small family reunion in Orlando and couldn’t have found a more beautiful place. The house is a resort all in itself. Wonderfully furnished and everything you need to feel at home. Amil at Villatel is a great host and answered any questions immediately. Couldn’t have asked for anything more. We cannot wait to stay there again for a longer duration.
Brook McCrory B.
2020 年 1 月に 2 泊滞在
10/10
Villatel host was very friendly and responded to all of my questions very quickly! The house was super clean and had everything as advertised. 10/10
Peter D.
2020 年 1 月に 4 泊滞在
10/10
The house was even better in person than it was in the photos my family of seven had more than enough room two extra bedrooms actually great location super clean we did not wanna leave also the movie theater in the house was magical this is my first review in my life so that should tell you how enjoyable the house and the whole community with a pool and lazy river was you won’t be upset if you stay at this house thank you again Villatel.