Our stay was from Sunday, August 3rd to 11th. The Host, April, was available for questions leading up to our arrival, and the property manager was very prompt in addressing the issues we had encountered. However, upon reaching the second floor, I was astonished to find the carpets on the stairs and throughout the rest of the second level filthy. Pictures of the carpets are attached. I would say a pet had an accident; there was a trail of what I would say was urine. In one of the bedrooms, there was a big stain of what I would say was "vomit" or a big "Spill" of some sort. My suggestion is to deep-clean the carpets or replace the carpet with vinyl flooring. For a family of 10, the home was just what I was looking for; we fit comfortably, minus the carpets.